Can I get a refund on my purchase

This all depends on the terms of your purchase.
Some accommodation bookings are refundable, others have no cancellation affixed to them at the time of the booking - you will see this during the booking process.
All Activity purchases can be cancelled up until 48 hours before the activity
Flights can rarely be cancelled, unless the cancellation happens same day as the booking
With Deals, check the fine print when you're making your purchase for full terms and conditions. This will be listed on your voucher too, so you'll always have a record. If you need some help make sure you reach out to us before your deal expires.